Warranty and Repairs

 REPAIR INFO AND COSTS

If a Buell wetsuit is found to be defective under normal use and proper care, Buell Surf will repair or replace the product at our sole discretion. The decision to replace or repair a wetsuit is made by the Buell Surf warranty department after receipt of the defective product.

Defective product should be returned clean and dry, postage prepaid, with a completed Warranty Repair Form. The repair form should include product description, description of defects, requested action, return address, phone number, customer’s name and a copy of the purchase receipt sent to the address above.

Suits without a copy of the purchase receipt will NOT BE COVERED UNDER WARRANTY.

WETSUIT WARRANTY POLICY*

• 1-year warranty on all workmanship and materials

*Valid from date of purchase with proof of purchase

THIS WARRANTY DOES NOT COVER THE FOLLOWING:

• • International orders
  • Materials over 1 year from the date of original purchase or 90 days for accessories
  • Damage caused by anything other than defects in materials or workmanship
    
  • Delamination in neoprene material (including knee pads) after 6 months from original date of purchase
  • Improper storage
  • Fin cuts and wetsuit tears
  • Repairs or alterations to the wetsuit done or attempted by anyone other than Buell surf authorized repair facility
  • Use in commercial, rental, teaching, or instructional programs or activities
  • Products classified as seconds, samples, or used
  • Damage from sunlight, chlorine, improper recreational use or care, or any damage beyond the product’s life expectancy (2-3 years)
  • Sale item: wetsuits, UV, accessories, and promotional discounted products purchased on buellsurf.com.au
    
  • Warranty request without original proof of purchase

SHIP YOUR WETSUIT AND PRINTED FORM TO:

75 Ashford Ave
Milperra
NSW 2214